CROps: Community Feedback on the Menu

June 14, 2022

Tomatillos. Collard greens. Tilapia. Black-eyed peas. What do all these items have in common? Well, for one, they’re all pretty darn tasty when cooked. They’re also all part of the new Culturally Responsive Food Options pilot at the Food Bank – CROps for short. Every week, participants at Cesar Chavez Pop-up Pantry and Rosa Parks Pop-up Pantry, in the Mission and Western Addition respectively, are presented with two additional food items that they can choose to take home, or decline. 

Creating a More Welcoming Pantry 

Tomatillos - part of CROps add onsCROps is an effort to provide more culturally responsive foods and more choice for our Black and Latinx participants, By supplying culturally relevant items people like and know how to use in the kitchen, this pilot hopes to increase satisfaction with the food choices offered, help us learn more about what people like and want to see, and create a more welcoming pantry environment.  

 

Some community members like Cliffton at Rosa Parks Pop-up Pantry are also eager at the prospect of influencing what foods may appear next: “it’s a wonderful thing, to have a survey to see what the community wants. I got the email, and I will be filling it out.” Surveys among participants helped decide what foods went into the first few weeks of the pilot, and now participant feedback will help decide what items are offered going forward. 

Community Response 

So far, the items seem to be striking a chord with participants. Victoria, a participant at Rosa Parks Pop-up Pantry, cooks for herself and the older gentleman she cares for. On the day we spoke, she had picked up both add-ons: green onions and white mushrooms.  Mushrooms and green onions are two add-on items offered through CROps

“Sometimes I don’t know the vegetables that they give out here, so the new items have been great for me, because they’re things I’m familiar with and already know how to cook. I know what I can do with them,” said Victoria. And what does she do with them? “I cook about as much Mexican food as I do food from my country – El Salvador. So, the green onions are great to make a carne asada, or a carne entomatada.”  

Maria holding up tomatillosWe also caught up with Maria at Cesar Chavez Pop-up Pantry, who is recovering from an operation on her stomach to remove a tumor: “I can’t eat out – my stomach is really fragile from the operation. Street food makes me sick. So, I need to cook at home, for my health.” New food and spice choices, like tomatillos and oregano, allow Maria to make comforting foods that aid her recovery.  

“The oregano that we had today – I use it to make salsa with tomatillo, oregano and a little onion. Then I top off my bean taquitos, and it’s really tasty.” 

“Just What I Need” 

Friends Sharon and Cliffton walk together to Rosa Parks Pop-up Pantry on Wednesdays, and they’ve both been enjoying the new CROps offerings. Once they get their groceries, they’ll go back to the kitchen together to whip up a menu for the week – but they cook separately. Their collard green recipes brought up a friendly rivalry. Cliffton says he has to make his “Southern style, with the bacon, salt pork or hog bone,” and Sharon opts for “more of a Brazilian green. I love the flavor of garlic in my greens.”  

Despite how their cooking may differ, they agree that the new options are a welcome addition. As Sharon, who is disabled and lives in a senior community in the Western Addition, told us, “People in our age group tend to go through dietary restrictions, so this was most accommodating for me.”  Cliffton and Sharon with their groceries

She also shared that food from the pantry is helping her stay fit “just by changing my diet, and the way that I prepare food for myself. I love mushrooms and fresh vegetables – they’re actually things that I can use at home. The add-on items are just what I need.” 

Looking Forward 

What’s next for the CROps pilot? Food Bank staff will be evaluating the feedback from participants to learn more about participants’ preferences, and how best to continue providing more choice and culturally responsive foods that folks want and enjoy cooking. Through this feedback loop, we hope to continue an ongoing dialogue with participants about how we can offer more options they want and are looking for through our pantry network.  

 

Paying a High Price: Inflation Impacts

June 2, 2022

On a hot Wednesday afternoon in May, Victoria arrived at Rosa Parks Pop-up Pantry to pick up groceries like a gallon of milk, white mushrooms, and green onions for the older gentleman she provides home care for. She carried the bags out to the sidewalk and then paused to chat for a few minutes, shielding her face from the sun and setting down her heavy groceries. We learned she’s lived in San Francisco for Victoria holds up her milk and grocery bagthe past 40 years, and understandably, she’s seen the city change a lot in her time here. “When I came here [in the 80s], you could buy a thousand wonders for $50. You could fill the refrigerator for at least a month [for $50]. Now, everything is so expensive. There are times when there’s not enough to buy food. It’s terrible.”  

Working as a gardener and caretaker for seniors, San Francisco has been her home – the place where she says, with a twinkle in her eye, she has lived her “most beautiful life.” But while Victoria has seen SF through its fair share of economic ups and downs over the decades, including high inflation in the 80s, the current climate is unlike anything she’s seen before. These days, she’s trying to focus on the fact that “I’m okay, and the gentleman I take care of is okay – that’s what gives me peace.” 

With grocery prices up 10% in the SF metro area, and gas prices soaring alongside them (up 43% compared to this time last year), the Food Bank is a lifeline for our community in this particularly challenging time.  

Shrinking Savings 

Like Victoria, many folks are worried. Every week we speak with community members like Arnoldo, who echo this feeling of constantly falling behind. Arnoldo has been coming to Cesar Chavez Pop-up Pantry ever since his small package delivery business in the Mission was forced to close during the pandemic. Without the income from his business, Arnoldo is left looking for work as a painter and scraping together what he can. He rents a room from a friend, but even sharing a space is expensive.  

“Right now I don’t have a job, and all my bills are so high. The little savings I had, went straight to rent,” he said, shaking his head.  

Impossible Choices 

Sharon lives just a short walk from Rosa Parks Pop-up Pantry, and the groceries she picks up have been a huge help – she even told her friend Clifton about it, and now they come to the pantry together. But that doesn’t mean it’s erased the rest of her worries, especially operating on a fixed budget due to her disability income.  

“We’re forced to make choices, you know? I literally don’t go grocery shopping. I can’t afford to. I’m caught, stuck between the choice of paying my housing and utility costs and purchasing food. So, I literally gave up on purchasing food, and without the Food Bank…” she trailed off, but the implication is obvious.  

“Really Rough Right Now” 

For Anna, sticker shock is just another worry on top of caregiving and supporting her parents, who are both disabled. Her dad needs 24/7 care, but hiring a full-time caregiver is financially out of reach. “My parents only get Social Security, and it isn’t enough, so I have to help them with rent,” she said. RightAnna holds her groceries in front of the park now, Anna is working anywhere from six to seven days a week as a nurse at Highland Hospital, and teaching UCSF nursing students as well. She stops by Cesar Chavez Pop-up Pantry to pick up food for her parents on her one day off.  

She leaned against the fence for a little support, watching kids play in the park next to the pantry while telling us about her situation. “It’s really rough right now. Everything is going up in price. It’s affecting me too, because I have to pay my own rent, my own food, the car and insurance – everything is going up in price now. I went to the store and the prices are crazy.”  

Take Action  

If you’re wondering why we’re still seeing so many folks at our pantries, two years into the pandemic – this is your answer. The pandemic has exacerbated issues that were already present – a housing/homelessness crisis, a cost of living that outpaces wages, the highest income inequality in the nation – and introduced new ones, like lingering isolation and mental health impacts from shelter-in-place. 

That’s why we must keep pushing for comprehensive social safety nets that ensure the safety, dignity, and health and well-being of all in our community.  

Reality Check 

Over the course of our conversation, Anna grew reflective. She explained that growing up in Ukraine, she held an idealized image of life in the US – one that dissolved almost immediately when she moved to San Francisco in ‘95.  

“I think before [my family] moved here, we thought a little differently about this country. Once we got here….it’s not as easy to live here as people think it is. When they show the US back home, it [seems] so glamorous, like money comes from the trees. When people move here, it’s a very different story.” 

We owe it to our neighbors and ourselves to contend with that reality. Volunteer. Advocate. Donate.

A Coalition of Trust

April 28, 2022

When COVID hit, many folks looked to their place of worship for resources and guidance. This came as no surprise to Guillermo Reece, Lead Liaison for the San Francisco African American Faith-Based Coalition (SFAAFBC). The reason? As a faith-based advocate for his parish, he’s seen firsthand the trust and responsibility that community members place in their churches.  

“Instead of calling their social worker, or contacting the city, they’ll contact the liaison in the church: ‘I have this issue going on. Where do you suggest I can go to get help?’”  

Addressing Existing – and Worsening – Food Insecurity 

The SFAAFBC is a coalition of 22 churches that works to end health inequity in San Francisco’s African American community. Founded in 2015, their mission — addressing “Health, Hunger, and Homelessness” in San Francisco — became even more urgent as the pandemic began affecting all three.  

As research continues to point out, health gaps and food insecurity rates have increased for many of our Black/African American neighbors over the past two years. And as Guillermo says, “there was always food insecurity” in the parish, even before COVID began. 

Luckily, SFAAFBC isn’t an organization that waits for a solution. When they recognized the rising need in their community during the early stages of the pandemic, SFAAFBC leadership approached the Food Bank.  

“Through that conversation, we developed a relationship with them centered on responding to what their community needs,” said Irene Garcia, Program Manager at the Food Bank. “SFAAFBC has been critical in reaching San Francisco’s African American community and we’re constantly learning from them.”  

It’s More Than Just Food 

To better reach their parish, SFAAFBC and the Food Bank use a food hub model to get groceries out to the community. First, the coalition splits into two groups of 11 churches, so each church receives groceries every other week. Every Saturday, the Food Bank drops off pre-packaged boxes of food at SFAAFBC’s joint site with TogetherSF. Each church sends volunteers and support staff to the site to bring back their allotted number of boxes for their parish. Families can then swing by their respective churches and pick up their groceries. The rest of the food boxes are home-delivered to parishioners, often seniors, who can’t come by in person. 

Currently, SFAAFBC serves 840 families every Saturday through this mix of home delivery and distribution from different church locations. Over the past two years, food has become a vehicle for delivering more than nutrition to their parish. SFAAFBC’s holistic approach allows them to target the root causes of food insecurity by caring for the whole person. 

“During the pandemic, the food we were receiving from the Food Bank was very important to deliver to people who were positive for COVID. It’s developed into such a wonderful program to reach the community. When they come to the church, they can get food help, spiritual help, referrals to housing, mental health, education, and other agencies. It’s a one stop shop,” said Guillermo.   

Beyond Crisis Support: What the Community Needs 

 As Guillermo notes, food can open the door to other services. So, both SFAAFBC and the Food Bank are looking for ways to build and expand the scope of the program as the partnership continues growing.  

“This has evolved into a very pivotal and important part of our service to the community. It’s also created a conversation of what the community needs,” said Guillermo. He is quick to point out that certain dietary needs and preferences, health conditions, and medications can affect the foods folks can eat.   

“When I think of SFAAFBC, I think of a group of people who are committed to advocating on behalf of their community and sharing what is and isn’t working. This feedback loop helps us partner to provide better access for parishioners who may have trouble attending a pantry. I’m excited to be a part of the next phase of our partnership,” said Irene.  

Irene is also looking forward to the potential of creating similar programs with other community partners: “Providing home deliveries, or implementing a food hub model that’s super flexible, are on the horizon for more food pantries.”  

Guillermo is hopeful for what the upcoming year will bring, in part due to ongoing conversations with the Food Bank about making the program healthier and more equitable for the community.  

“With more communication and more partnering, I believe we will be able to continue this successful program in the future.” 

Parenting in the Pandemic

April 25, 2022

For many in our community, March 2020 is when “the village collapsed.” Over two years later, this is still the reality for countless parents across our counties. Financial hardship and food insecurity, among other things, have made it hard to get back on their feet – much less return to the “normal” others may be experiencing.  

Sarah is a single mom of two, who lost her job as a civil engineer shortly after shelter-in-place went into effect. She soon began coming to Rosa Parks Pop-up Pantry for groceries to feed her then 4- and 6-year-olds. When we met with her a few weeks ago, she carefully loaded groceries into a stroller before stopping to talk about her experiences parenting during the last two years. “It’s very difficult to juggle a career, especially when there’s instability. You’re just on your own. My own family was too afraid to help.” 

Challenges of Pandemic-era Schooling  

A lack of support characterized the last year and a half of online school for both kids and parents. Caretakers across the globe can empathize with the constant balancing act Sarah describes: “It was very challenging to have two very young kids at home. I spent all my time figuring out remote schooling and food and taking the kids out to grassy fields to play.”  

Luckily, the recently passed Universal School Meals (USM) Program, which targets school children K-12, is already making a difference for Sarah’s children since they returned to in-person school in late 2021.  “It’s very helpful. It can cover breakfast and lunch for the kids, so it’s huge.” 

However, preschoolers are not covered by USM, so parents like Arlesia are left to pick up the slack and pack lunches. Arlesia and her 3-year-old daughter Juliana have been coming to Rosa Parks Pop-up Pantry for about 3 months, following a rough 2021 for the entire family. Arlesia, her husband, and Juliana all dealt with serious health scares last year, and Arlesia has been unable to find work since losing her job as a restaurant server and event planner in 2020. Preschool tuition is a financial strain while the family relies on her husband’s income, but for Arlesia, the impact school has had on Juliana is priceless. Her face glows with pride when describing Juliana’s progress in the last 10 months. 

“Tuition is rough, but it’s for my daughter. Especially in the past few years when kids haven’t had that much interaction with other kids, it’s really affecting their development. Just from August to now, I can’t believe how much she grew and developed.” 

Father and son pose with toy car and groceries on playground.Other parents are more hesitant to let go of remote or homeschooling. Farzad is the single dad of 3-year-old Mehdi, as well as a musician, small business-owner, and participant at Cesar Chavez Pop-up Pantry. Farzad watches his son drive a toy car around the playground and sighs, shaking his head when asked about in-person preschool. He doesn’t “want Mehdi to go until COVID is over,” citing health concerns like maskless and unvaccinated children.  

Self-Care and Systemic Change 

Despite the struggles and uncertainty of the past two years, parents seem generally hopeful about the future – and a chance to tend to their own needs and wants, as well as their children’s.  

Arlesia pauses when asked what she would do with some free time. “I haven’t focused on my health because I’m making sure the rest of the family is taken care of. I love doing crafts and photography, things with my hands. It drowns out all the concerns because you’re focused on making something beautiful.” She smiles. “I try to keep it positive because at the end of the day, we’re going to make it.”  

Farzad is similarly optimistic, and excited for the revival of live music. “I play guitar, and I’m known for Persian flamenco — I pioneered it. I’ve been playing in the Bay Area since ‘85. I’ll be starting to gig again soon, hopefully. Things are changing. I’m seeing it already.”  

For Sarah, hope lies in systemic change and providing safety nets for caretakers.  

“COVID took more mothers out of the workforce than has ever happened since World War II. It really opened my eyes as to how the US doesn’t support caretakers. And if we can’t feed our kids, what kind of society are we, right?” 

Volunteering is a Family Matter

April 20, 2022

Walking through their new neighborhood in early January, 19-year-old Jiakuang and his mother Cui Wei noticed a group of volunteers busily preparing bags of food in the parking lot of Cornerstone Missionary Baptist Church in Bayview. Salsa, rap, and pop music blared from a speaker, and the sun beamed down on volunteers as they packed bags, broke down boxes, and handed out groceries. The pace was quick, and the bags were heavy, but the mood was decidedly upbeat. 

“We live near here, and we saw them delivering the food. And we saw the [volunteers] were very tired because many people need to come here to get their food. So, we came to volunteer and help them,” said Jiakuang.  

They soon came to realize that this busy bustle of activity is routine for Cornerstone on Thursday mornings; Food Bankers and volunteers start to gather at 11am, chatting while waiting for the trucks. Once the trucks arrive, everyone springs into action: staffers expertly unload pallets from the trucks and volunteers coordinate assembly lines amongst themselves, quickly sorting rice before filling bags to the brim with fresh produce like broccoli, sweet potatoes, and oranges, and proteins like chicken breast. 

Meeting Their Neighbors 

This Pop-up Pantry, which is hosted by Cornerstone in partnership with the Food Bank, recently began inviting participants who had time to volunteer. Every Thursday, Jiakuang, Cui Wei, and often his father Mother and son duo volunteer at a food pantry.Wei Zong join other participant-volunteers in providing healthy groceries to their neighbors while also receiving food assistance themselves. For Jiakuang and his family, Thursday mornings at Cornerstone have been a time not only to receive and distribute food, but to mingle, talk, and laugh with other volunteers and food bankers.  

“We come here to make friends with others, and we tell our neighbors to come here and volunteer as well.” 

Thanks to other volunteers, Jiakuang was introduced to a non-credit course at the City College of San Francisco, which he is now enrolled in. He and his family have also been learning more about their new neighborhood by chatting with other neighbors, both volunteers and food bankers. “I’m new here, so I didn’t know too much about the US. I came to the pantry, and they told me about the City College. And when we talk with each other, I can practice my English, which is the most important [to me].” 

Rising Costs and Supply Chain Challenges  

Jiakuang and his parents first applied to come to the US in 2008. Just as they were making plans to finally secure visas in 2020, COVID-19 hit and caused the U.S. Consulate in Guangzhou, China to close, forcing Jiakuang and his parents to delay their plans to immigrate to the US for two more years. In January 2022 they made the long-awaited trek from Guangzhou to San Francisco. While Jiakuang and his family continue looking for new jobs, the pantry has helped offset high food prices caused by inflation and supply chain issues.  

“We get food here, so we don’t have to get too much from the market. This [food pantry] reduces the burden because we are new here, and food is expensive.”  

Grocery prices in the Bay have increased by nearly 4% since December 2021, and the USDA predicts that prices will continue to rise throughout 2022. The chicken that Jiakuang looks forward to has been especially impacted by inflation – the price consumers are paying for poultry is predicted to rise another 4-7% in 2022. “My favorite meal is [chicken] drumsticks – my mom can make them really delicious with soy sauce and Coke.”  

You Can’t Learn When You’re Hungry 

For Jiakuang, an aspiring IT engineer whose current focus is preparing for the credit course in the fall, receiving food from Cornerstone gives him more time to dedicate to his studies. And he isn’t alone; as he notes, “many students are in the same situation as me.” 

Evidence backs this up: a recent study found that college students were 6 times more likely to experience food insecurity during the pandemic than their fully employed counterparts.  

It Takes a Community 

We know that healthy food is essential to student success, both in and outside of school. But we can’t underestimate the value of a healthy community. The participants, volunteers, and pop-up staff at Cornerstone all play a critical role in communicating, listening to, and meeting the needs of the neighborhood; it’s this kind of collaboration that is so vital towards building a hunger-free community.  

For Jiakuang, volunteering alongside his new neighbors means being part of the solution. 

“I think it’s meaningful. I wish more people would come here to volunteer because many people need to get food, and they can also contribute to the Food Bank.”