Category: Stories

Partner Spotlight: Q&A with United Playaz

April 21, 2020

In the weeks since we first learned of the region-wide shelter in place order, the San Francisco-Marin Food Bank has rapidly adjusted the way we operate to meet the ever-increasing need in our community. Last week, we served 18K more households than we did four weeks ago, and this number is only growing. 

None of this would be possible without the support of countless Food Bank partners, donors, and community volunteers. 

We recently had the opportunity to see one of these dedicated partners, United Playaz, in action. Every week, United Playaz, a youth-led violence prevention organization, helps staff the pop-up food pantry at Bessie Carmichael Elementary school. Members of the group not only help pack up and distribute food at the pantry, but they proactively stepped up to deliver groceries to 100+ seniors in their community. These are all seniors 65 and over who used to pick up groceries at our weekly pantries. 

We spoke with United Playaz Executive Director, Rudy Corpuz Jr about the group’s support of the Food Bank. 

Food Bank: What is your role at this food pantry?  

Rudy Corpuz Jr.: We are here because this is our community, we were doing this before the crisis started. We want to make sure we play our part and help out in the community for the most vulnerable population and just provide some support and help to make sure everybody is eating. 

FB: Has it been hard to recruit your members during these times?  

RC: Absolutely not. You know we want to give back. Our motto is: It takes the hood to save the hood. It’s our way of giving back. We’ve got different community-based organizations that have come together in solidarity under one umbrella, with no pride, no ego, just to make sure we take care of the community and the people. 

And all walks of life, you know what I mean. We’ve got ex-convicts, we’ve got college students, we’ve got developers, we’ve got tech people, people who went to school, who didn’t go to school – everybody who wants to help out and put their life on the line for others. 

FB: Are you concerned about your health being out here during COVID-19?  

RC: Absolutely, of course, I am. I have kids. I want to make sure I’m safe, and my kids are safe, and my community is safe. But I know there is a bigger need. Somebody’s got to do it. And so, what better way…I don’t want to die, or even get sick…but what better way to put your life on the line for others in this way. 

FB; Can you tell me a little about how you’ve been helping get food delivered to those who can’t come to the pantry?  

RC: During this crisis, everybody knows that the most vulnerable population is the senior citizens. You have a lot of seniors in this neighborhood – South of Market District 6 – who live in their apartments and live in the hotels, the SROs, and they are scared to come out. So, what we do as service providers for the community is to find out what their need is and what they want. We go out there and ask them if they need groceries, which they do, and boom, we deliver it to them. 

FB: How are you in touch with these individuals?  

RC: In our community, there are already organizations that are working with seniors. We are youth-led and there are senior groups. So what I did, I brought us all together and said, “hey look here, we’re in this crisis together. You know, service providers that serve seniors, we serve kids, some people serve reentries, the Food Bank gives food, let’s all work together in solidarity to make sure we are hitting the most vulnerable population.” 

So, the senior organizations will tell us who needs what. We provide the muscle and the leg power and energy, and we go out and do it. 

It’s like a basketball team, everybody has to play their part on the basketball court. You have the center who is in the middle and gets the rebounds, you have the guards who bring the basketball up. And so, if everybody plays their part, we’re successful, we win. 

During this crisis, these are the times that you have to stand for something that is greater than you. What a greater way to work with the food bank who provides those services. We don’t do it, they do it. 

FB: But you are out here making it possible – being the arms and the legs.  

RC: But I think that’s what I’m saying. You guys are like bringing up the ball. We get the ball, we put it in the hoop. 

Food Bank partners and volunteers like United Playaz are making it possible for us to continue our mission. Sign up to volunteer here.  

A First of Its Kind: Drive-through Pantry

April 1, 2020

“It was a logistics miracle,” said Barbara Abbott, Vice President of Supply Chain at the Food Bank, beaming as she walked out of the San Francisco-Marin Food Bank’s San Rafael warehouse on Saturday afternoon.

Abbott and her team had just finished the Food Bank’s first-ever drive-through food pantry. And somehow, besides the rainy weather, the event went off without a hitch.

From the moment the pantry opened at 9:45 a.m. until it closed a little after 2 p.m., staff and volunteers loaded 30-pound boxes into cars. The length of the line waxed and waned – at some points even wrapping around the building – but the flow of cars remained steady throughout the day. By the end, we had served more than 600 households – 100 more than expected.

Necessity: The Mother of Invention

The setup was designed to promote social distancing – something none of us considered before COVID-19. Participants drove up and opened and closed their trunks, so the Food Bank could continue the essential service of distributing food while minimizing person-to-person contact.

Despite how seamless the operation appeared, it wasn’t as simple as it looked. A lot of thought went into the day.

For example, how do you efficiently pack 500-600 boxes while maintaining social distancing? “It’s not easy to keep 20 people away from each other at six feet distancing,” said warehouse manager Steve Coover. “The way we set up was pretty difficult at first. But we finally figured it out and it went smoothly.”

After a trial run on Friday, Saturday looked like a well-oiled machine. A carefully organized assembly line of volunteers slid boxes across a conveyor belt as they loaded in fresh produce, meat, and healthy non-perishables. The process was streamlined and efficient and even the social distancing was a success.

A Team Effort

Katy McKnight, Director of Community Engagement, provided a practical explanation for the team’s success:  “We applied best practices we’ve learned over our 30 years delivering food and have been able to bring that here to our San Rafael facility.”

Everyone agreed the logistical success of the drive-through was only possible because of the community support.

“The community is really rallying around us now,” said McKnight. “People have turned up to volunteer, allowing us to run a project like this, and allowing us to pre-box all of these groceries to make it as safe for our volunteers and participants as possible and as efficient for our participants as possible.”

Coover, who spent much of Saturday managing the line of cars and directing traffic heard many participants saying, “thank you, we appreciate you guys being here.”

He was also out there reminding them we’ll be back again next Saturday from 10-2. The San Rafael drive-through, at 2550 Kerner Blvd, will be a weekly operation for the foreseeable future.

For those who want to volunteer, please sign up here. We especially need the support of those who are bilingual.

 

Pop-Up Food Pantries Keep Food Flowing

March 25, 2020

On a chilly Thursday morning, a San Francisco-Marin Food Bank truck pulled off the unusually quiet Dolores Street into the parking lot at Mission High School. Sergio Salguera, Sr. Lead Driver at the Food Bank parked and started to unload pallets of fresh produce, rice, milk and eggs.  

Salguera, who has delivered to several pop–ups, said this delivery gives him a whole new appreciation of our mission, “I experienced a newfound strength to be able to set-up and deliver to face the crisis and help our community.”  

Soon after he arrived, volunteers trickled in with coffee in hand and ready to hear their marching orders.  

Tina Gonzales, director of community partnerships at the Food Bank called everyone’s attention and gave a firm reminder of social distancing. Then she asked line managers to greet participants, and volunteers to pack grocery bags with specific amounts of each item – six carrots, four potatoes, three apples, one bunch of celery, etc. Anyone without a task was to make sure boxes of food were open and accessible.  

Food is Essential 

COVID-19 precautions have caused around 100 food pantries in San Francisco and Marin to close. To fill the gap and ensure our neighbors can still have access to healthy food, the Food Bank team is working around the clock to open interim pop-up pantries.  

“We had a lot of pantries close in the community and a lot of people in need of food without access. So, we decided that we needed to reach out to community partners and set up pop-up pantries with the help of volunteers,” said Gonzales.  

The pop-up pantries have been a huge success. The pantry at Mission High School was just one of six pop-up food pantries the Food Bank set up that served over 1,800 people last week. And we will continue to bring more online to serve different neighborhoods.  

These pantries are here to serve anyone whose regular pantry has closed or who is struggling to afford food because of the COVID-19 pandemic.  

Practicing Social Distancing 

The Food Bank is an essential service, and still allowed to operate, but we are adapting to new realities. “We are trying to do the best we can,” said Gonzales. “We are finding new ways to spread out but still get the work done.” 

Instead of having participants walk through the pantry in the typical “farmer’s market style,” they were handed a bag of pre-packed groceries to minimize waiting in line and food handling. Line managers reminded participants to keep six feet between one another, and staff reminded volunteers that spacing out was more important than efficiency.  

Volunteers and participants alike understood the need for these new measures.  

Neighbors Helping Neighbors 

“It warms my heart being able to hear how much the community appreciates our mission and the sense of relief they receive from us,” said Salguera. 

The outpouring of support and eagerness to volunteer has come from everywhere in the community – participants, local churches, staff, and individuals. It has deeply inspired both Salguera and Gonzales.  

“One of the greatest things is our website is blowing up with volunteers. We have seen a lot of people who want to come help” said Gonzales.  

And it’s not just volunteers who are pitching in. Friends, family, and neighbors are pitching in to pick up free groceries for vulnerable family and neighbors who could not leave their homes.  

“People see it and tell us they have a neighbor, or they are taking care of their mom and need to take another bag. So not only are we helping the people in line,” said Gonzales. We are helping people who should not come out and cannot come out, so it’s been really great to be able to do that.” 

Each pop-up pantry is led by a Food Bank staffer or volunteer, and we currently recruiting more volunteers to help us expand. Sign up to learn about opportunities as the arise here. 

School Pantries Make a Difference in a Family’s Life

February 12, 2020

Walking into any elementary school at the end of the day is filled with lots of hustle and bustle as kids run to the playground to greet friends and their parents or guardians. That’s certainly the case at Paul Revere Elementary San Francisco’s Bernal Heights neighborhood. Although, there is a difference with this school’s day end and that’s the long tables in the entrance filled with brimming baskets of colorful fresh produce and stables like lentils and rice. That is our Healthy Children’s Pantry.

Since 2004, we started the Healthy Children Pantry Program to make it easier for parents to get healthy food by having pantries at their children’s schools. It was a simple but powerful innovation: By bringing food to busy families in a location they already visit daily, we’ve been able to serve more families than ever before. Now with 58 pantries, parents and guardians throughout San Francisco and Marin can take home healthy groceries once a week when they pick up or drop off their children without having to make any extra stops.

Lilian is one mom who greatly appreciates the Paul Revere pantry. She works full-time cleaning houses and her husband works full-time in construction. With two young children, they struggle to keep up with the rising costs of the city. Finding time to get food is an additional challenge. Some of these time and budget constraints are reduced by having the pantry located at their children’s school. “It’s so convenient. I am so thankful to the Food Bank and their supporters for helping to keep our family healthy,” said Lillian.

Food for Brain Power

Although the Healthy Children’s Pantry has been very successful in helping fight hunger, we don’t stop there. Time after time, principals and teachers tell us the same thing: kids can’t learn when they’re hungry. That’s why we started the Morning Snack Program back in the early 2000s. Through this first-of-its-kind program, 21 high-need public schools throughout San Francisco and Marin receive daily deliveries of healthy snack items such as fresh fruits, whole grain crackers, and string cheese.

Many low-income children don’t eat enough food outside of school to support their growing bodies and minds. Snacks give students a healthy boost mid-morning when they need it most. Teachers report morning snacks give students additional energy to learn and to stay focused during the school day. Over 4,800 kids a day can start school with nutritious food that helps keep hunger at bay and learning in the forefront.

Cousins Estrellia and Luz, students at Paul Revere, are budding math geniuses powered by morning snack. Addition and subtraction are no challenge for this dynamic duo. Every day, between breakfast and lunch, the girls look forward to enjoying a healthy snack. Estrellia loves apples the most while Luz prefers kiwi. They are grateful to the Foodbank for these snacks, “Thank you for the good food. It helps us learn.”

Donna’s Story | Thanksgiving Won’t Be The Same

November 4, 2019

For many of us, Thanksgiving is a time to spend time with our family and friends and share a wonderful meal filled with gratitude. For Donna, this also when she looks forward to making a delicious feast for her family at her Visitacion Valley home. But this year, Donna didn’t think a celebratory Thanksgiving was looking promising due to a series of heartbreaking events that also left Donna in financial straits.

A DIFFICULT YEAR

Last winter, Donna’s eldest son died in a tragic accident, followed four months later by the death of her husband of 53 years, after a long illness. Donna is also not well and struggles with a rare lung disease, all while caring for her youngest son, Maurice. Maurice is on permanent disability resulting from a traumatic brain injury caused by a car crash last year. “It’s been a difficult year, for sure,” she says, fighting back her tears.

Although Donna is coping with these family tragedies and trying to squeak by on her husband’s pension, she’s experiencing the financial pain of San Francisco’s high and rising cost of living. This has made meeting daily needs much harder, and providing a nurturing Thanksgiving meal harder yet.

THE PANTRY VISIT – MORE THAN FOOD

A bright spot in her week is her Friday visit to get fresh fruits and vegetables at the food pantry at the Visitacion Valley Family Center on Raymond Street. “I really can do a lot with carrots, potatoes, and onions… sometimes I’ll stir fry them, sometimes I bake them,” she says. “The nice part is knowing that the veggies and fruits help keep me and Maurice happy while we deal with our medical issues.”

Her visit also provides an opportunity to chat with the friendly and empathetic volunteers who lend a listening ear and warm support. This year Donna will be able to get some of the food she needs to cook a holiday meal and have a quiet Thanksgiving with her son. Despite the upheaval in her life, she’s very thankful for the food on her table and the loving respite that the day will bring.

To support our pantries and make sure that no one has to go hungry this thanksgiving, please donate here. 

A Thanksgiving Tradition – Food and Caring

November 4, 2019

How do you make Thanksgiving special for the people you care about? Here at the San Francisco-Marin Food Bank, preparation for the holiday season begins as early as July to bring much-needed health and comfort to participants and their families.  

32,000 FAMILIES

We have a long-standing tradition of making sure that every person in need takes home a whole chicken and a variety of holiday trimmings when they visit their neighborhood pantry the week of Thanksgiving. It takes a lot of planning, coordination, and support to make it all happen, but it’s a commitment we love.  

 Angela Wirch, Director of Food Sourcing and Allocation says, “Our biggest Thanksgiving items are whole chickens. We have 32,000 families we need to serve to create a special holiday meal.” Angela and her team get to work as early as July securing holiday favorites that are donated from local farms and manufacturers, and purchasing the rest with donations from supporters like you.   

ALL HANDS ON DECK TO PROVIDE THANKSGIVING MEALS  

Fulfilling this holiday commitment takes a community. Each November, volunteers pack and sort ingredients for thousands of holiday meals. Warehouse workers load and unload thousands of pallets to make sure the food is stored safely. Truck drivers carefully navigate tight city streets to deliver the food on time. Agency partners coordinate efforts to distribute the food to people throughout San Francisco and Marin. Many of our agency partners cook large- Thanksgiving meals with turkeys and holiday favorites that they buy at a discounted price from our shop floor.  

Vicky, lives in supportive housing in San Francisco, and she loves getting a whole chicken from the Food Bank for Thanksgiving.  

“Sometimes I roast it, but sometimes I make a curry or fry it,” Vicky says. “I like the cranberries too, and I’ll steam the sweet potatoes. My family gets together for a nice Thanksgiving lunch, and we talk about what we are grateful for.”  

Linda’s Story | The Food Pharmacy Offered a Healthier Life

November 4, 2019

Having healthy food to share with our community doesn’t mean much if people can’t get to it. That’s the idea behind one of our many recent innovations. We work hard to find the best ways to safely transport nutritious foods to people in convenient locations where they don’t have to go out of their way. One of the ways we do that is through our Food Pharmacies. 

FOOD IS MEDICINE

Since 2016, we’ve been working with local physicians and health clinics to run our Food Pharmacies. This program helps connect patients — who already see their doctor at these clinics — with free groceries, nutrition education, and CalFresh enrollment (food stamps), as well as classes on healthy food preparation.  

Alicia Hobbs organizes the program at our Silver Avenue site; she emphasizes that food can be medicine, especially for patients with health challenges, such as diabetes and hypertension. “We’re not just introducing patients to healthy food, we’re teaching them how to cook this food in the healthiest way possible. Perhaps most importantly, we’re trying to create a community where these patients feel supported every step of the way.”  

A HEALTHIER LIFE FOR LINDA 

Linda’s health improved significantly since she linked up with a San Francisco-Marin Food Pharmacy. Fifteen years ago, a car crash changed her life forever when both of her ankles were shattered, and her wrist fractured. The damage to her ankles meant she could no longer walk long distances or even stand on her feet for a few minutes at a time. Even after months of physical therapy, she had to retire early from her job at a local bank. Without income from her job, Linda has to live on only a few hundred dollars in SSI funds every month.  

Linda’s doctor suggested she get involved in the Food Bank’s Food Pharmacy program at SouthEast Health Clinic in the Bayview neighborhood. Ever since, she’s had free access to healthy fruits and vegetables as well as health education. Through the program, she learned new ways to prepare certain foods — such as steaming carrots and broccoli to keep more of vitamins intact.  

As a result of her program participation, Linda has lost weight and dropped her blood pressure, “My health hasn’t been this good in years,” she says, and I owe it to those at SouthEast, and the good people at the Food Bank.” 

Queen’s Story | Grateful for CalFresh

August 2, 2019

71-year-old Queen shows off her wide, regal smile – befitting her name – as she emerges from the Career Link Center in San Francisco’s Mission District.  She was scheduled for an appointment in this county office recently, to learn more about the new state program giving SSI recipients access to CalFresh benefits for the first time ever.

“Even 25 extra dollars will mean a lot to me,” she says as she looks over her paperwork in anticipation of her appointment.

It’s been a difficult time for this single expat from the tiny western African nation of The Gambia.  She moved to San Francisco more than ten years ago – hoping to make a big splash by opening up her own clothing boutique with authentic items from her homeland.  Shortly after arriving though, Queen had to have major knee surgery, and was also diagnosed with glaucoma around the same time. Both ailments sent her spiraling into a deep depression.  She couldn’t work, and before she knew it, she found herself surviving on less than a thousand dollars every month in SSI benefits.  Access to healthy food was hard to come by, leading to days and weeks when she wasn’t eating much. Queen was starting to really worry about her health.

Life got a little more bearable when Queen found housing at Bethany Center – a housing center for senior citizens in the Mission District.  She quickly enrolled at a nearby Food Bank pantry, healthy eating resumed, and that lead to Queen feeling the difference.  “I wasn’t smiling very much before…and my energy level was very low, but I feel stronger and I think it’s because of all the great food I get at the pantry.”

Now Queen is ready for access to even more food after learning that she’s eligible to receive 50 dollars in CalFresh benefits each month. “I heard I could stretch my dollars even further at the farmers market through the “Market Match” program.” she said.  “Being able to pick up even more healthy fruits and vegetables to make sure I never go hungry again makes me very grateful.”

 

Food Bank Innovations | Addressing College Hunger

June 10, 2019

For young people, college can be a stressful whirlwind of unknowns: wondering which classes to take and activities to join, or how to balance earning a little money while making enough time to study. How to afford your next meal shouldn’t be an unanswered question.

But for thousands of students right here in San Francisco and Marin, food insecurity is a daily challenge.

The Food Bank first connected with advocates at San Francisco State University in 2016, when professors and campus health services began seeing more students suffering from lightheadedness, headaches, and weakness from not having enough food. Soon after, our first college pantries launched to ensure that students always have enough food to stay healthy and focus on learning. After all, it’s nearly impossible to take on life’s challenges with an empty stomach.

A HEALTHY MENU FOR BUSY STUDENTS

Elina, a political science major at Dominican University in San Rafael, commutes 40 miles to campus every day from her home in Santa Rosa — a drive that can take two hours each way. She started coming to the pantry in the fall of 2018.  “A lot of my downtime isn’t actually downtime — it’s driving time between school and home, so that doesn’t leave a lot of extra time to find food,” Elina says. “I have a friend here who had to live in her car because she couldn’t afford housing. The pantry has been a big deal to students like me.”

Many students like Elina either don’t have time to cook or don’t have access to full kitchens. That’s why our college pantry menu is designed for students on the go: fresh produce, canned protein, granola bars, bread for sandwiches, and bottled juice or sparkling water. It’s been a huge hit.  “Sometimes I pick up really great veggies – like carrots – which allows me to skip that trip to the grocery store, which saves me time and money.   But today I totally forgot to pack a lunch, so I came by and was able to pick up some healthy protein bars that will last me a week!”

SERVING NEARLY EVERY COLLEGE CAMPUS IN OUR SERVICE AREA 

We now serve nearly 1,000 hungry students every week at five college pantries through partnerships with student organizations at San Francisco State University, College of Marin, UCSF Parnassus, Dominican University, and City College of San Francisco.  Coming soon we will be establishing pantries at University of San Francisco and the San Francisco Art Institute.  And it’s not just healthy food that we deliver ever week.  Students get tips and recipes for preparing healthy meals, and also have access to CalFresh (food stamps) enrollment assistance at these institutions

Jacques Story | A Changing Economy Makes It Harder To Make Ends Meet

June 8, 2019

Each morning, Jacques rises early, gets ready for the day, and takes his 10-year-old daughter, Shaila, to school. As a single dad, Jacques cares for Shaila and his 80-year-old mother.  Mondays are especially busy, but in a good way.  When Jacques drops off Shaila at Dolores Huerta Elementary School, she heads for her classroom and her father heads for the Food Bank’s Health Children pantry near the campus play yard.

“If I open up the fridge on a Sunday and nothing is in there, then I have to make sure to put something in there,” he says.

It didn’t use to be like this.  Jacques was a mortgage broker until the 2008 recession made it hard to find work in real estate.  He now drives for a ridesharing company in addition to juggling several other jobs to make ends meet.  “I’ve been [in San Francisco] for a while, and I’ve never seen poverty like I’ve seen in the past couple of years,” says Jacques.

KEEPING FAMILY AT THE CENTER

Shaila is a bright girl, at the top of her class, and Jacques wants to ensure that she has no limits to her future ambitions — which currently range from being a pop star to a police officer to a vet. Once Shaila is at school, Jacques starts driving for the ridesharing company until it’s time to pick her up. He then takes her home to her grandmother while he heads out for more driving until dinner, a special time that Jacques never misses. It’s a central part of their family’s routine; a time to share about their day, a time to connect and enjoy a nutritious meal.  “I ask her about her day, and try to be present as a father because that’s so important,” he says. Often, he has to go back out for more driving after his daughter goes to bed.

STRUGGLING IN A HIGH-COST CITY

As he drives, Jacques thinks about how to provide for his family, and what they will have to eat for the next day and week. The weight of his role as the sole earner is heavy in a costly city like San Francisco.  Jacques and his mother plan out their meals for the week, usually starting on Monday when he comes home with a big box of groceries from the pantry. “This pantry has been great,” he says. “It’s been a life saver and eye opener. I needed it because food is so expensive.”  For Jacques and his family, the groceries they receive from the Food Bank help to fill the gap as he works hard to make ends meet. He says, “Thank you for taking care of me and so many people like me who are really trying to do the right thing but who are having a hard time making it.”