Category: Volunteers & Donors

“Kindness is Strength”: Sam’s Story

September 24, 2024

Coming from an Italian family where a full belly was the highest compliment, Food Bank volunteer Sam grew up knowing that food was “a big deal.” 

 “Without food, I feel like life would be boring,” he shared. “Food is a way for people to show how much they care about people, without knowing how to say it or show it otherwise. I feel like you can solve a lot of problems with food.” 

 In July of 2021, food helped Sam solve a problem of his own: how to occupy his time as a newly sober person. Meditating on the value of food in his own life, and as a safety net and springboard for others, he decided to volunteer with the Food Bank.

 “Trying to Make a Life” 

 After a short stint packing grocery bags at the San Francisco warehouse, Sam began delivering fresh food to the doorsteps of homebound neighbors. But soon, he was wondering how he could make an even greater impact. Eager to build a consistent routine and establish a connection with folks on his route, Sam “adopted a building” to deliver food to the same families in the Tenderloin each week.  

 Reflecting on his experiences over the past three years, Sam was quick to counter common misperceptions about food insecurity in the Tenderloin: “I deliver food to not just folks who are in from the cold, but a lot of people who are trying to make a life and get back on their feet,” he shared. “There are families in these neighborhoods that need this service. They’ve got children they have to feed.” 

 Underscoring Sam’s point, only 3% of Food Bank participants are unhoused and 60% have at least one member of the family working. It’s clear that homelessness and unemployment are not the drivers of food insecurity in our community. That’s why we’re working with partners, advocates and volunteers like Sam to address hunger at its root: income inequality, the sky-high cost of living, systemic inequities and an insufficient social safety net. 

Haircuts and Healthy Groceries  

Born and raised in Potrero Hill, Sam is determined to keep making a difference in the city that he loves. “I believe that whatever small thing I can do is still a note better than nothing,” he told us.  

 But Sam’s dedication is no “small thing” by any measure. To date, he’s shared more than 130,000 pounds of food with neighbors and volunteered more than 700 hours of his time. He delivers to 75 households weekly. And he’s even picked up some unlikely tools – scissors and a razor – to better meet the needs of his neighbors.  

“I started the barber thing in January of this year. I let everybody [on my route] know upfront: ‘I’m a student barber, but I’m totally willing to give you a free haircut.’ There was one gentleman who really sticks out to me, his name was Paul. I got him cut up looking good. His afro was looking tight, got him a good shave going. He was rocking his handlebar mustache after I was finished. He was giddy almost with excitement,” Sam laughed.

“Kindness is Strength” 

 From trims to line-ups, Sam is building his barbering repertoire while building connections with his neighbors – including a participant on his route who is a barber herself! His driving ethos is the same through it all: “What can I do to lift this person up, to empower them to take the reins and then go forward?” 

 Whether through food, friendly conversation or a solid shave, Sam’s compassion shows up in every interaction.  And when asked to make an elevator pitch for becoming a driver for Home-Delivered Groceries, his call to action is simple. 

 “In the world now, being kind to one another is the strongest thing that you can do for your fellow human being. Kindness is strength. And there are a lot of people who are stronger than they think they are.” 

Keeping Each Other Healthy: Gary’s Story

July 8, 2024

Once a week, a familiar face stops by a neighborhood food pantry in the Richmond district for an afternoon volunteer shift: coordinating the check-in process, breaking down cardboard, and helping share groceries with hundreds of neighbors each week.  

Meet Gary. He’s a retired special education teacher and a regular pantry volunteer: “I have had cordial interactions almost universally at the pantry, and I find being outside positively reinforcing,” he shared.  

But socializing and fresh air aren’t the only reasons he chose to volunteer with the Food Bank.  

“My rejoinder is that during COVID, I didn’t leave the house. I was at high risk, and you fed me. So, I see this as my responsibility to reciprocate,” Gary told us.  

High Risk and Housebound 

Gary, a long-time San Francisco resident, described his feelings in the early part of the pandemic as a sense that “the sky was falling.”  

“I’m a hypochondriac. I was in a high-risk group, so I literally did not leave my house for a long time,” he shared. As people plundered grocery store shelves for food and toilet paper, Gary said there was one thing that helped put food on the table and gave him some peace of mind.  

“The Food Bank really massaged my anxiety about the contagion. It was pivotal. I did have people who were kind enough to go shopping for me too, but my home-delivered groceries were very helpful.”  

HDG to Farmer’s Market-Style 

Gary lives on his pension income – so even before record inflation hit, his pre-pandemic grocery routine involved walking to a variety of stores and markets to get the best deals and buy food in bulk. The health risks of the pandemic made this routine impossible for him, but home-delivered Food Bank groceries helped Gary offset the pressure on his budget and stay nourished with fresh vegetables.  

“I used the produce a lot in salads and in pasta. I would sauté vegetables, add some condiments, spice it up a bit, and have a lot of pasta,” he recounted. “It was a preponderance of produce!” 

When he felt safe to do so, Gary began attending the weekly in-person food pantry near his home. Now with both experiences under his belt, he’s an enthusiastic advocate for the farmer’s market-style selection at his neighborhood food pantry, which helps avoid what he calls “lentil-bean syndrome.” 

“You would get lentil beans in every [home] delivery, and I still have them. I really like lentils, but it was a lot,” he shared. “I think that this format is far better, because people can decline [what they don’t want], and it’s just far more efficient.” 

Keeping Each Other Healthy 

Before Gary left to begin his volunteer shift, he reflected on the past four years. Thanks to his own network of support – friends, neighbors and groceries from the Food Bank – Gary was able to stay healthy and safe during the height of the pandemic. But he knows not everyone had that good fortune. 

“A real concern of mine is community healthcare,” he shared. “Had we a more empathetic government, a lot of people would be alive right now.” 

Every week, we see neighbors facing difficult choices between paying for food or healthcare. That’s why the Food Bank is tenacious in pushing for public policy that addresses the root causes of hunger, while also addressing the immediate need for food in our community. 

Forming a Support System 

As for Gary’s next steps? With the Food Bank’s Pop-up Pantries closing in June 2025 due to the end of pandemic-era funding, he’s already looking for new ways to volunteer and continue to be part of a support system for others. 

“I would be happy to work with youth. I would be happy to work with older people. I would be happy to walk people’s dogs if I can,” he laughed. “As human beings, we are empathetic. And when you [volunteer], you feel better. We all want to feel better.” 

 

 

 

 

A Gift for the Future: Carolyn’s Story

July 3, 2024

Carolyn Golden’s relationship with the Food Bank goes way back – back to the beginning, in fact. Prior to the merge of the Marin Food Bank and the San Francisco Food Bank in 2011, Carolyn saw an advertisement in the newspaper for a Marin Food Bank food drive. 

“I moved to Marin in 1980, about two years before I started with the Food Bank. They had an enormous turkey sitting in Corte Madera, in the town center. You would put bags of food down the chute into the turkey. I brought a bag of food and probably a check for $50. That’s how I started: how can I make an impact? I see this food, I know that it will feed people and I know what they can buy with the $50 donation,” Carolyn reminisced.  

Shortly after, she began donating her time at the original Marin warehouse. 

“I did some volunteering up at the Novato Center, which was the size of a small house. It was really tiny, and I went up to help sort and put food bags together. Compared to now, there are these enormous warehouses in Marin and in San Francisco!” 

Seeing Food Pantries in Action 

Outside of her work as a web developer, Carolyn volunteered as a tax preparer for low-income neighbors in Marin at a neighborhood resource center. One Friday volunteer day, Carolyn went down the hall to see the nearby food pantry in action. 

“I said, I’ve got to check out the food pantry and suggest that people use it – they can come to see me, and then go get some food. So, I walked down there one day and I went, oh my God, you’ve got salmon from Whole Foods, fabulous breads, all the fresh produce. They were letting people select what they wanted. I was also impressed by how caring and kind the volunteers behind the tables were to everyone,” she shared. “I was really impressed by the food – it was excellent quality food. And that was 20 years ago, so I know it’s getting better and better.” 

From Fresh Rescue items from local grocery stores to the farmer’s market-style setup, many elements have remained tried and true staples of Food Bank programming. Yet since Carolyn’s initial pantry visit, the Food Bank has continued to evolve immensely. 

Growing Together 

With even more fresh produce (now more than 70%!), larger warehouses, more families supported, and network of 350 partner organizations across San Francisco and Marin, the quality and scale of Food Bank operations has grown drastically. Through it all, Carolyn’s partnership has grown alongside it.  

“One thing that resonates with me about how special the Food Bank is, is that it’s so responsive to the situations affecting people today and looking to future needs. I believe that a dollar goes much further with the Food Bank – more bang for the buck,” Carolyn shared, speaking to her decision to increase her support and eventually become a major donor. “Although it felt good to buy food and then drop in in the bin for donation, [I realized] the Food Bank can buy so much more for the same dollars. I stopped giving food and increased my cash donations.”  

Yet her motivation for donating remains the same as the first day she brought a $50 check. 

“I just think, if you’re not eating, how are you going to do well in school? How are you going to be able to work? Food is the basis of everything to me.” 

A Legacy of Nourishment 

Recently, Carolyn decided to include the Food Bank in her will — because if there’s one thing she’s learned, it’s that food security is critical year in and year out. Thanks to her legacy commitment, Carolyn’s support of the Food Bank will continue even after she’s gone. But someday, she hopes the Food Bank will be obsolete. 

As she put it: “Wouldn’t it be nice if the Food Bank had to go out of business because there was no need?” 

We agree – and thanks to dedicated supporters like Carolyn, the Food Bank and our partner network can keep working towards that nourishing future for all our neighbors. To join Carolyn and add the Food Bank to a will for you or a loved one, please visit sfmfoodbank.org/legacy-giving. 

“Help Repair the World”

February 28, 2024

Volunteering with the Food Bank in May 2020 was really a no-brainer for Mitchell. As a retired government worker for various public health agencies, he already had a deep knowledge of epidemics and health outbreaks. Combined with the driving force of his faith, Mitchell knew he wanted to help his community out during a difficult and pivotal time. 

“I come from a Jewish culture that mandates we help repair the world. I heard that the Food Bank needed volunteers, so I went down, I signed up and that’s where I’ve been,” Mitchell told us. 

Community: An Antidote to Isolation

Today, Mitchell is a regular fixture at four pantries a week, with more than 1300 volunteer hours under

Mitchell stops to chat with Mike, Senior Pop-up Supervisor at the Food Bank

his belt. Though he has some ambitious ideas for getting more folks involved with volunteering – “get influencer people, the ones with the hot names to plug the Food Bank. Maybe Taylor Swift, I understand she’s an influencer” – we think his own testimony is pretty convincing. 

“A lot of seniors isolated themselves during the pandemic. Being at the Food Bank allows you to be with real-life people. So it’s very good for the psyche, the mental health,” Mitchell shared. And aside from the social component, “going to the Food Bank is like going to the gym. I can lift a 60-pound bag of rice from a pallet and put it on the table. And I will be 80 years old in July!” 

Outside of his busy Food Bank shift schedule, Mitchell is active in Lao and Burmese communities in the Bay, a longtime affinity and connection that stems back to his college days. He also became interested in Legos during the pandemic, dedicating his entire living room to elaborate Lego sets: “my living room is a museum!”

Join Mitchell

In addition to his extensive volunteering, Mitchell also donates to the Food Bank each month – a crucial way to ensure we can continue meeting the immediate needs of our neighbors while strategically planning for more long-term, holistic solutions in the future. Thank you, Mitchell, for your dedication to ending hunger in San Francisco and Marin! We can’t do this work without supporters like you.

Becoming a monthly donor or a regular volunteer are two of the best ways you can support neighbors facing hunger. Make a gift or sign up for a shift to make a difference today! 

Neighbors Helping Neighbors

January 4, 2024

Ask a regular volunteer at our Pop-up Pantries, or any Food Bank Pop-up staffer, and they’ll smile at the mention of Stephanie Chin and her dad, George. Stephanie and George started volunteering in the early days of the pandemic, and their friendly and fun presence has been a fixture at multiple weekly pantry sites ever since.  

But it’s not only other volunteers and staffers who look forward to seeing them. Through their consistent dedication to volunteering, Stephanie and George also get to know many participants – and on top of social connection, these friendships can help build a stronger safety net, too. Case in point: Stephanie shared the story of how she became friends with “Grandpa,”* a participant she first met at Roosevelt Pop-up Pantry over a year and a half ago.  

Tell us a little about how you first met Grandpa and his family.  

Stephanie and George volunteering at a Pop-up Pantry

Grandpa stood out because he was accompanied by a young girl, who I later came to find out was his granddaughter. I struck up a conversation with them both – his granddaughter is one of the sweetest, most polite, and mature kids you’d ever meet. I watched as she helped Grandpa push his cart and get his food. Grandpa, who’s quite independent himself, just seemed very kind and had a gentle demeanor. Seeing the two together reminded me a lot of the times when I would help and spend time with my Grandpa when he was alive. 

How did volunteering help you get to know them better? 

 In subsequent weeks, I kept seeing the duo. I would greet them, and then check in with Grandpa to make sure he was doing okay, and with his granddaughter to see how school was going. His granddaughter and I bonded over “girly things” and our love for stickers (something I used to collect when I was her age), so one day I brought her a few to share.  

She was so gracious, and the following week, she brought me a lovely handmade and handwritten card. It was also at this point that I met the rest of the family (Grandpa’s son and daughter-in-law, aka the granddaughter’s parents). We chatted and from then on, we saw each other on the regular and became friends. 

In late 2022, you stopped seeing Grandpa and his family for several weeks. What happened? 

There was one week when his daughter-in-law and granddaughter showed up at the pantry just to come see me. That’s when I found out that Grandpa had an accident at home – he had fallen in the kitchen and broken his leg. He underwent surgery, and was in the hospital with quite a long recovery road ahead.  

Dealing with a family health issue like that isn’t easy – and often comes with medical bills that can put a strain on budgeting for other necessities like food. How did your relationship with the family support them through this difficult time? 

About two months went by, and I still hadn’t seen Grandpa return to the Pop-up Pantry. I was worried about his health and also wanted to make sure that he didn’t lose access to the pantry’s services if he was still in need of the food. That’s when I remembered that included in the handwritten card that his granddaughter had given me, was her mom’s contact info.  

So, I reached out to see how Grandpa was progressing and to support them in finding ways to help Grandpa get back on his feet (including maintaining his access to food from the pantries). That’s where the whole community pitched in – his kind neighbors picked up his groceries for him, while his daughter-in-law became the primary caretaker to look after him at home.

Have you been able to speak with Grandpa since his accident? 

After about nine months, I finally saw Grandpa return to the pantry with his daughter-in-law. It brought my dad and I so much joy to see Grandpa up and about, walking, and looking healthy and strong. We chatted for a bit, and both thanked us for just always sending good thoughts and checking in on them. For me personally, this was honestly one of the most rewarding days at the pantry. Not to mention, it was the first time that Grandpa got to see for himself the farmer’s market-style in action!

Double cause for celebration there! That’s amazing. We’re glad that Grandpa made a strong recovery, and that he got to see the switch from pre-bagging groceries to a farmer’s market-style pantry! Thank you for sharing this story with us — and thanks to you and your dad for being such superstar volunteers, neighbors and advocates.  

Volunteering: An Unexpected Gift

December 22, 2023

If you asked Nick his driving motivation to home-deliver groceries to neighbors during the pandemic, he simply felt it was the right thing to do: “I feel very strongly that people should not go hungry. I think that of all the things that humans confront, hunger is the worst. So, I just wanted to help make food available.” What he couldn’t have expected was to come away from his volunteering experience at the Food Bank with some new home décor — but more on that later. 

From New Neighborhoods to Familiar Faces 

After working in the warehouse and at different Food Bank pantries during the early pandemic, Nick signed up to home-deliver groceries to seniors, families with young children, folks with disabilities and other neighbors who weren’t able to make it to a traditional pantry but still needed food. His shift took him all throughout the city — including neighborhoods that he, after many years of living in San Francisco, had never been to before.  

Then, he got an email from the Food Bank, inviting volunteers to “adopt a building,” or deliver to the same building and neighbors each week. 

“That’s how I got into home-delivering groceries at an apartment complex in Japantown. And it’s been extremely fulfilling. I enjoy seeing the same people again and again. They have a true multinational force in that building, so it’s a huge variety of people,” Nick shared.  

Communicating Through Food 

“I’ve had all kinds of food given to me because people just want to acknowledge me bringing food to them,” Nick told us, highlighting how despite communication barriers, both volunteers and participants find a way to share their mutual care and respect. Though Nick is the one dropping off groceries, including 70% fresh fruits and vegetables, pantry staples like rice, and proteins like eggs and chicken, many neighbors reciprocate in their own way. 

“There’s one unit with an elderly couple, and the woman is a baker. She makes these palmiers that are so good! And then for example, this week, one person gave me a bag of raisins and date pieces.” Who knew volunteering could be such a sweet gig? 

A Heartfelt Gift 

But of all the moments he’s shared with other neighbors, one memory with John and Yihung, an older couple on his delivery route, sticks out for Nick above the rest. 

“John asked me one time how old I am [75]. I told him, and he just was blown away. He wound up making me a scroll, which is in English and in Chinese characters. It’s just incredible that he took this effort to prepare that scroll, as a way of saying thank you. I almost choke up thinking about it,” Nick shared.  

The hand calligraphy of the beautifully ornate scroll reads: Mr. Nick: Seeing you at this age, you still working hard to serve our elderly. I can’t help but say: the world would be more beautiful if there were more people like you! 

In Nick’s words: “It’s really a beautiful thing, isn’t it?” 

Just the Delivery Boy? 

Nick was immensely touched by John and Yihung’s gesture and hangs the scroll in his home to this day. But he was quick to point out that it takes a whole community of people to make delivering groceries possible, week in and week out. 

“I am humbled by all the effort behind me, by all the people at the Food Bank who make this happen. That’s the extraordinary part of this. The people who are out there on the curb in all kinds of weather, loading groceries into people’s cars, people who are working in the warehouse day after day, that’s not exactly the easiest thing to do,” he said. “I’m just the delivery boy.” 

Nick’s right: transformative change takes collective action. But that’s exactly why the hard work of volunteers or “delivery boys” like Nick is so critical to ensure that fresh groceries can reach neighbors across San Francisco and Marin. Thousands of families, including John and Yihung, depend on home-delivered groceries to put food on the table and keep up with the ever-high cost of groceries, rent, medical bills, gas and more.  

We can’t promise you a handmade scroll of appreciation. But here’s what volunteering WILL deliver: greater connection with your community, a critical service for our neighbors, and an opportunity to help provide Food For All. Join Nick and sign up to “adopt” a route – fill out this form of interest to get more details.   

Gathering Around the Table

December 14, 2023

It’s a simple question: what’s the dish you would make for a holiday gathering? But these answers reveal more than just food preferences. When we prepare a meal that means something to us and those we gather with, we bring a piece of ourselves and communal joy to the table.

Our community is cooking up some delicious dishes as the holiday season kicks into high gear. But before we dive into their holiday food traditions, we must recognize that steep food prices combined with a sky-high cost of living are forcing many to turn to the Food Bank to afford a holiday meal for their table. And with support from all levels of government going away, we’re struggling too. We’re serving thousands more neighbors than before the pandemic, and we need your support. Join us and reinvest in community by donating today.

Now – let’s get into those recipes!

 

“Fish and chicken are very important for us as Chinese people. Without fish and chicken, it wouldn’t be a holiday!” – Mimi (left) and Amy (right), Food Bank participants

 

“It’s definitely menudo and pozole season – those big bowls of warm soups! And tamales with a big cup of atole. Tamales are what I’m most excited to eat – that’s really what lets me know the holidays are here.” – Omar, volunteer at Food Bank partner La Raza CRC

 

“My tradition is always making Christmas lasagna, using spinach in the ricotta so there’s green and red from the tomatoes. [It makes me think of] back in my younger days when I could entertain, and having friends and family over – just good times.” – Deirdra, Food Bank participant

 

“Calabaza en tacha is a type of sweet pumpkin dish. It’s delicious, and the texure is very smooth. You caramelize the pumpkin with piloncillo (pure cane sugar). It’s a sugar bomb, and a very special Mexican recipe for Semana Santa and Día de los Muertos!” – Norma (left) and Gloria (right), Food Bank volunteers

“My candied yams are a family recipe that goes back many generations – it makes me think of my great-grandmother and my great-aunt. For the spices, you need brown sugar, allspice, cinnamon, nutmeg, cloves, vanilla flavoring, a pinch of salt and lots of butter. It’s so good!” – Beverly, Food Bank participant

“I always make this for the holidays — it’s my tradition. Steam some brussels sprouts whole, then drop them in an ice bath and then quarter them. Chop up some thick bacon, cook that, then add half a cup of finely diced garlic. Toss in the brussels sprouts and some caraway seeds, get it nice and hot, and you’re done!” – Sean, Community Coordinator at the Food Bank

 

 

Thanks to our community for sharing out their favorite recipes – we hope you can garner some inspiration for your next holiday feast. Happy Holidays!

 

Technology That Makes an Impact: Q&A With Cruise

September 19, 2023

Home-Delivered Groceries (HDG) is one of the flagship services our Food Bank offers, serving thousands of participants every week. HDG fills critical gaps in the food assistance landscape: it means that people who find it difficult or impossible to attend food pantries, like seniors or adults with disabilities, can still receive the fresh, nutritious groceries they need. “The produce is just wonderful,” shared Violet, a resident of the Richmond district and HDG participant. “It’s hard for me to lug vegetables home – they’re heavy, you know? And I don’t want to be a burden on my sons and their families.”

But HDG wasn’t always as robust as it is now. Thanks to partners like Cruise, we were able to quickly scale the service when shelter-in-place began in 2020. Their commitment to serving the community is moving us closer to providing food for all. We sat down with Cruise to hear more about our partnership.

Food Bank (FB): When and how did the partnership with the Food Bank come about?

Cruise: When the pandemic hit in early 2020, food insecurity skyrocketed across San Francisco. The number of people who needed support from the San Francisco-Marin Food Bank nearly doubled.

At Cruise, we started by simply asking how we could help. After talking with the Food Bank’s leadership, we committed part of our all-electric fleet of autonomous vehicles (AVs) to quickly scale the HDG program and aid in delivering groceries to those in need. What initially started as a crisis response program in 2020 has grown into a long-term community partnership – to date, we’ve delivered millions of meals with our AVs – and more than three years later, we’re honored to continue delivering these meals six days a week.

 

FB: What benefit have you seen to giving back to the community in this way?

Cruise: Our Cruise for Good partnerships have provided benefits for our community and our company. We’ve delivered over 2.5 million meals to local residents in need, particularly in underserved areas. We’re proud to directly be partnering with San Francisco-Marin Food Bank in a robust way – our teams work together on a daily basis to ensure we’re utilizing the best of our technology to meet a community need in bringing nutritious food to people in a way that fosters equity and dignity.

We’ve also learned through this process. Community partnerships have allowed us to tangibly see how our technology can be harnessed to directly meet the needs of our neighbors – and as a result, these partnerships have been a significant source of employee pride as well as provided operational learnings for our business.

 

FB: Cruise took the 1% Pledge, did your partnership with the Food Bank influence that decision in any way?

Cruise: Absolutely! Serving our communities is core to our mission, but it was this partnership that started in the pandemic that was pivotal for us in realizing our potential to meet urgent challenges in our community even while we were pre-commercial.

While this began organically, it is now core to how we operate. Cruise for Good is a formal program anchored by our Pledge 1% commitment to dedicate at least 1% of our fleet to serving the needs of our local communities.

 

FB: Cruise isn’t just working with the Food Bank, are there other ways you are engaging with the community?

Cruise: The hunger crisis also sits at the intersection of a climate crisis, with over 30 million Americans facing food insecurity, while food waste reaches record highs. Recently, we partnered with food rescue nonprofit, Replate, to launch a first-of-its-kind driverless, all-electric food rescue initiative to combat food insecurity, food waste, and climate change. Cruise’s AVs now deliver recovered meals from local restaurants and business to nonprofits serving those experiencing food insecurity.

In addition, millions of Americans don’t have access to reliable transportation, which in turn creates barriers to economic mobility. That’s why we extended our partnership with nonprofit SF New Deal to provide free rides to late-shift service workers here in San Francisco. In the first few months of this ridehail partnership, Cruise has provided hospitality workers with thousands of rides to workers who often have limited safe or affordable ways to get to and from work.

 

FB: September is Hunger Action Month, a time for people to step up to take tangible action to end Hunger. How would you encourage other companies to take action?

Cruise: Hunger Action Month is an important reminder: it’s up to all of us to take action to end hunger.At Cruise, social impact is in our DNA and embedded in our mission to build more sustainable, equitable, and accessible communities – so it’s natural that our employees have shown genuine enthusiasm for this partnership and many teams across Cruise have volunteered and even led fundraising campaigns for the Food Bank. Volunteering with San Francisco-Marin Food Bank is a simple but effective way for individuals to take action to combat food insecurity. We’d also love to see other companies at One Big Table, where we’ll come together as a community to fundraise to end hunger.

We encourage companies of all sizes to leverage their resources (employee time and talent, in-kind and financial donations) to support critical organizations like San Francisco-Marin Food Bank – and consider joining Pledge 1% to institutionalize these commitments.

A Familiar Face

August 24, 2023

Ring twice. Leave it at the door if there’s a note. Knock once, but loudly, he’s hard of hearing. She’ll get the door; it just takes her a while to get up.

By now, Home-Delivered Groceries volunteer Gideon has these quirks down pat. A freelance journalist by trade, he had just started remote work when the pandemic hit. Three weeks into lockdown, his friend posted on Facebook about a volunteering opportunity with the Food Bank, delivering groceries to homebound neighbors. Gideon was in: “There are things you miss doing, being work from home the whole time. This kind of fills in some of those gaps,” he told us.

Volunteering: A Social Exercise

Gideon loads grocery bags into his car for delivery.

After trying different routes, Gideon eventually chose to “Adopt a Building” or make regular deliveries to the same apartment complex each week. For three years, Gideon’s Saturday mornings have looked very similar: roll up to the Food Bank warehouse, pack his sedan with 20 grocery bags, knock on his neighbors’ doors, and deliver fresh produce, proteins, and grains from the Food Bank wagon in tow.

It’s at this apartment complex where he first met Victoria, who we met in the previous story, along with 19 other neighbors he’s come to know in the years since. For Gideon, volunteering is equal parts exercise – “a trainer once told me the best workouts are the ones that are repeatable!” – and socializing. At one apartment, he goes in to chat with a 94-year-old woman and her daughter offers him a taste-test of the noodles they’re cooking. At another, he shares that they gifted him caramel popcorn after the Warriors were in the finals last year. Even in these passing interactions, it’s clear how food and care go hand in hand.

Showing Up, Every Week

Gideon waves hello to one of the participants along his route.

“It creates a sense of membership,” Gideon said of delivering groceries each week. “You know you’re part of a community, and seeing familiar faces, there’s a type of connection. It’s made [this time] a lot less grim and lonely, without a doubt.”

As we head to make the last delivery of the day – Victoria’s apartment – Gideon shares he’s excited to sit in on the interview and learn more about her life. With 20 deliveries to make, it’s not every day he gets to sit down for a conversation with one of his neighbors. “I look forward to this,” he told us. “I have a stressful job where I don’t interact with people, and volunteering is kind of the opposite. We don’t really have that much time to talk to any [neighbors] individually, but we want to be there for them. We want to show up.”

Gideon (left) and Victoria (right) in Victoria’s building lobby

Be Safe, Be Healthy, Enjoy Life

August 24, 2023

As a retired nurse and home health aide of 25 years, Victoria knows the importance of staying active and eating healthy. In early 2020, she “started going to the YMCA – they have a lot of activities for seniors. There’s bingo, exercise [classes], and every Tuesday they give us food,” she told us at her apartment in the Mission, where she’s lived alone for the past 10 years.

When the pandemic hit, everything at the YMCA shut down – along with the food pantry across the street where Victoria would pick up groceries each week. “I can stand for a couple of minutes, but if the food I get is too heavy, it’s hard for me to get to my apartment,” she shared. “So, when the program was changed, and they delivered it, I was very happy.”

Home-Delivery Makes a Difference

Gideon (left) and Victoria (right) in Victoria’s building lobby

That new program was Home-Delivered Groceries (HDG), which was greatly expanded by the Food Bank during the pandemic when many neighbors like Victoria were homebound and hundreds of neighborhood food pantries were closed. Once a week, HDG participants get a knock at their door, and a bag full of leafy greens, seasonal fruits, proteins, and grains are delivered to their doorstep with a smile.

“That’s why I’ve known Gideon for a long time. He always comes and delivers the food every Saturday, which I appreciate so much,” Victoria shared with us, gesturing to Gideon, her regular HDG volunteer of three years. “He’s working every weekend – we should give him some award, signed by the governor,” she proposed, earning a laugh and a “I’ll take it!” from Gideon.

Convenient, Consistent Food Access

Gideon lifts a bag of home-delivered groceries.

Victoria is very health conscious, especially since getting diagnosed with glaucoma. With ingredients from HDG, she can make the nutritious meals that help ward away what she calls the “three brothers and sisters” that visit you as you get older: high blood pressure, high blood sugar, and high cholesterol.

“I have to watch my diet sometimes. [The Food Bank] gives mostly everything – bell pepper now, mushroom, ground beef, turkey, eggs, lettuce, tomatoes, oranges… so, mostly the food that [I] eat every day. I’ll use that in a stir fry, or sometimes I make sinigang, sisig, adobo, or lumpia shanghai. I enjoy it.”

Convenient, consistent access to healthy food helps take a huge stressor off Victoria’s plate, especially as a retiree on a fixed budget. Her income of $850 per month from Supplemental Security Income has to stretch to pay for her utilities, rent, and various medications and medical bills – a nearly impossible task in San Francisco. “Because of [my] age, I cannot go back to work. This is what I get. And the prices of commodities are going up. With the help of the Food Bank, at least I have something to eat.”

Until Next Saturday!

In the coming months, Victoria is focused on attending checkups for her glaucoma, and looking into attending a friend’s Episcopalian church community – she says the bingo is a big draw. And, of course, she’ll be looking forward to Saturdays, both for her grocery delivery and chatting with Gideon. After showing us the bounty in her bag and contemplating what she’ll make for dinner – “maybe some omelet” – she leaves us with a few parting words that Gideon’s already familiar with.

“When I see him, I say, ‘I cannot repay you for all these sacrifices that you are giving to us.’ So I say, ‘Be healthy, be safe, and enjoy life.’ That’s the thing I tell [him] every Saturday he comes and delivers my food.”

Victoria shows off her grocery haul.