Tag: free food

Meals on Wheels, Supply Chain Challenges, and Home-Delivered Groceries

February 9, 2022

It was 6am on a chilly Wednesday morning. Most people are still asleep in their beds at this hour, but in the parking lot of Meals on Wheels’ San Francisco headquarters in Bayview, the day had already begun. We came to tell the story of one of their main programs, a weekly sendoff of home-delivered groceries to participants across the city. Not only did we learn a lot about Meals on Wheels and the incredible work they do in San Francisco, but we also came away with an understanding of how the supply chain challenges that affected the Food Bank also impacted our partners.

As the black of morning slowly lightened to gray, about a dozen volunteers trickled in and gathered around a table to grab coffee and donuts before their shift. A Food Bank refrigerated truck slowly backed into the parking lot, and with a little direction from a woman in a Meals on Wheels fleece, the volunteers started dragging a few tables out of the warehouse and into the parking lot to form two assembly lines. Soon, pallets of carrots, onions, asparagus, and rice made their way to the assembly lines.

The last pallet unloaded off the truck had a surprise delivery of frozen high-grade fish. When we approached the woman directing the volunteers, she introduced herself as Stephanie Galinson, Volunteer Programs Manager at Meals on Wheels SF. “We pretty much know there’s going to be onions, apples, and carrots all winter long and we’re used to that,” she told me. But in the last two years, there’s been a lot of changes to what type of food we receive for our clients. “At the beginning of COVID, I guess the Food Bank had a sudden spurt of donations from restaurants that had to close down. So, we received some crazy wonderful stuff – the Food Bank called us one day and said, ‘Guess what you’re getting? Wagyu steaks.’ We said, ‘You’re joking, right?’ That Wednesday we carefully bagged up the gourmet steaks,” she laughed.

Ch-Ch-Ch-Ch-Changes for Home Delivered-Groceries and More

The pandemic threw Food Banking into chaos as we scrambled to find innovative solutions to unusual problems. But nearly two years in, we’re able to get enough context on how COVID impacts programs like home-delivered groceries that we can make some generalizations about how our work will be affected in the short-term future. The same goes for our partners like Meals on Wheels, who are starting to expect the unexpected. “We get unusual stuff – we’re getting more non-animal proteins, which is great. For example, we’ll get plant-based tuna substitute, or a lentil and rice package meal. We even had Impossible Burgers a couple weeks ago. The volunteers are excited about the increased variety, and it’s always interesting to get feedback from clients and learn whether they enjoy the new items. Some folks are excited to see something that’s not chicken or eggs, because it’s something different.”

Partners like Meals on Wheels, as well as our own food pantries, have seen such a change in the type of food they distribute for a few reasons. During the early days of COVID-19, we saw a spike in the number and type of donations we received. Our community has been incredibly generous during these hard times, whether it be through monetary donations that let us turn $1 into two meals or through the giving of food. In the first few months of the pandemic, we even saw some donated caviar pass through our warehouse on its way to participants.

But as the months of COVID have turned to years, we’re starting to see the effects of long-term disruption to industry, especially the global supply chain. “We’ve worked hard to overcome the barriers caused by supply chain challenges to meet the increased need for food assistance since the pandemic, but it puts tremendous strain on our financial resources,” Barbara Abbott, our Food Bank’s Vice President of Supply Chain, told me. Writ large, this means that we have to pay a lot more money for the food our neighbors need.

Not only are the Food Bank and our participants spending more money on food, but much of the available product is being bought out first by retailers. We’ve had to buy food from unusual places to replace what we lost due to cancelled or delayed shipments, like the frozen fish and Impossible Meat that partners like Meals on Wheels receive from us instead of the more typical seasonal food. The same goes for fruits and vegetables. Stephanie at Meals on Wheels, as well as many other partners, are seeing less-common produce like asparagus and pears replace the now harder-to-find regulars of onions, apples, carrots, and more for their home-delivered groceries.

The more things change, the more they stay the same

Just as we’ve had to change the way we work at the Food Bank, Meals on Wheels had to transform their program to adjust to the realities of COVID-19. But the impact our food pantry programs have on the community is still as important as ever.

Volunteer Meals on Wheels driver Michael picks up some bags of home-delivered groceries for his rounds.

“I have a fixed route in the Tenderloin,” a volunteer Meals on Wheels driver named Michael told us while loading packed grocery bags into his car. “I bring the groceries to my clients, and we look forward to seeing each other. It’s much more than just the food delivery – it’s talking with my clients, and respecting them, and empathizing with them.”

It takes a community to meet the challenges posed by food insecurity, COVID-19, and supply chain uncertainty. The Food Bank is committed to supporting Meals on Wheels and other partners by supplying fresh, nutritious food for home-delivered groceries, and volunteers like Michael are with us every step of the way. “My clients can always depend on me on a Wednesday morning, to come with a bag of groceries and a good word,” he said.

Booker T. Washington Community Center Transforms for Good

January 26, 2022

You notice Booker T. Washington Community Center as soon as you round the corner of Presidio Avenue near the Fillmore – amongst the classical Victorian architecture of San Francisco, Booker T. is a modern structure of sleek steel and glass. Its left side stands a little taller than its right to accommodate the community center’s fifty Affordable Housing Units, and a pop of cheerful poppy-red marks the entrance to the building.

Booker T. serves the Fillmore and Western Addition neighborhoods in many critical ways. Among those fifty Affordable Housing Units are twenty-four apartments specifically designated for youth transitioning out of foster care, and the community center is also home to after-school programs for kids, classes for families, COVID-19 testing and vaccination sites, services for seniors, and a food pantry program that the San Francisco-Marin Food Bank helps supply.

Pandemic Response

COVID-19 has changed not only how the Food Bank operates, but also how our partners like Booker T. Washington distribute food to their communities. “Our food pantry program, we’ve been doing it for a while,” said Ryan Babbitt, Director of Programs at Booker T. Prior to the pandemic, their pantry operated very differently. “We had it in person – we had it more personal.”

When shelter-in-place was instituted, Booker T. had to transform their food pantry program. Shutting down during the pandemic or only offering in-person service would have severely impacted the seniors that depend on their services. Seniors make up a significant portion of participants at the Food Bank and our partner pantries. That’s a trend we see at the state and national level, too – in 2019, 12% of seniors in California are food insecure. What’s equally concerning is that 63% of those hungry seniors have had to make the choice between paying for food and paying for their medications. according to a study by Feeding America. These statistics are from 2019, before COVID reared its head.

We don’t have data on senior hunger in the time of the coronavirus yet, but a look at how the virus changed daily life gives some clues. Those over 65 are particularly vulnerable to COVID-19, which made going to a neighborhood food pantry a very risky option. That’s why Booker T. adapted their program. With help from the Food Bank and Project Open Hand, another food security nonprofit in San Francisco, seniors and other homebound neighbors in Western Addition and the Fillmore have access to either home-delivered groceries or a healthy frozen meal every day of the week.

“You receive food, and you also help out. It’s amazing,” confirmed an elderly participant/volunteer at Booker T. named Phillip.

Looking Forward

Though new coronavirus variants have complicated the reopening many of us hoped for in the summer of 2021 – and seniors have remained cautious about coming to the Booker T. pantry – vaccines and routine masking mean that a few seniors have begun to trickle back through the community center’s doors. “We had one elderly lady come in yesterday. Her name is Ms. Blanchard, and she’s been a staple at Booker T. for over 30 years. And yesterday was the first time we’ve seen her and got to give her a hug, you know?” one staffer said with a smile. “She runs our bingo programs too. She’s so important to the neighborhood.”

Senior Stories: Patricia at Grace Fellowship

December 28, 2021

Every Saturday morning, Patricia, a longtime resident of San Francisco, walks or busses with her Chihuahua to our partner food pantry at Grace Fellowship Community Church. Sometimes her friend Lester joins her, but when we met her last month, it was just her and her dog. Patricia has been receiving food from Grace Fellowship for four years now, and the pandemic made her situation even more challenging. “When I couldn’t come to the pantry, oh, I was heartbroken. We [in my senior facility] were sharing food… I had to look in my cabinets for things that my dog could eat. It saves me so much, because I can’t afford things. I have to pay for my electricity and things, so there’s a lot of expenses.”  

The Senior Hunger Landscape

Everyone needs a little bit of help as they grow older, whether by asking a grandkid or a neighbor to mow your lawn or having a friend pick up a few things at the store. But as everyone in the Bay Area knows, living in San Francisco or Marin is expensive. High housing prices and a steep cost of living mean that balancing expenses can be challenging, especially if you’re living on a fixed income such as Social Security disbursements like many seniors are. The unfortunate reality is that seniors are at a high risk of being forced to choose between food, bills, and medical expenses. Feeding America recently reported that California’s senior hunger rate has hovered at 8.4% in 2018 and 2019. We don’t have official data yet on the impact of COVID-19 on senior hunger rates, but we can infer that affording food hasn’t gotten any easier. We recently surveyed over 7,000 participants and learned that more than 80% of them have yet to recover from the economic impacts of COVID-19, and recent problems in the global supply chain have made the prices of food rise in recent months.  

By getting food assistance, Patricia can pay her expenses while also improving her health. She, like many seniors, has a few health issues that poor nutrition makes more complicated. It’s the variety and type of food Patricia gets from Grace Fellowship that Patricia really appreciates. “I make smoothies out of the fruit and juice the celery. It’s really good for your intestines. And out of the rice, I make congee [rice pudding], or I make rice and I put whatever vegetables and chicken I got from the pantry in there. So you can make a lot of different things.” 

Our Partners Serving Seniors

Patricia is one of a community of seniors that the Food Bank, and our partner Grace Fellowship, serve. “We have quite a span of ages, though I think it probably leans towards seniors,” said Karen Seth, a pantry coordinator at Grace Fellowship. “One thing I think that we have really treasured is the relationships that we build with our guests and that they see us week in and week out. They’ll tell us what we’re going through. Some people have struggled with cancer, some people have struggled with losing their jobs, some people have been in and out of the hospital. And so, they tell us those things and we can be here and hear them and see them and receive them, and this can be a safe place for them.” 

It’s thanks to our supporters that we’re able to help our community and provide them with food that nourishes them and makes their lives better. This benefit extends beyond our participants. Rashmi, a volunteer at Grace Fellowship, told us, she loves coming to our partner pantry every Saturday. “I look forward to coming here,” she said. “I like giving food to the elderly and I feel happy when I give them extra food because I know them, and I know they are using the food.” 

A Place for Food and a Place for Community

December 15, 2021

If you take a walk down 16th Street in the Mission on a Saturday morning, chances are you’ll see a steady stream of people going into an unassuming terra cotta-colored building and leaving with a full bag of groceries – and often a smile as well. That building is Grace Fellowship Community Church, and every Saturday, a rotating duo of coordinators lead a group of volunteers to pack seventy-plus bags of groceries. This week, Karen Seth and Cindy Peterson are spearheading the food pantry. 

The church has been doing this every week for over five years, and the Food Bank has been proud to be their source of groceries throughout. The half-dozen volunteers that showed up to help this particular Saturday unloaded, packed, and distributed enough food for about seventy grocery bags. “We love when we get all the produce,” said Cindy. Eggs and bags of onions and green beans were stacked, rice was apportioned, bread was sorted, and music played from someone’s portable speaker. The energy in the room was clearly upbeat. 

But it’s not just food that Grace Fellowship is passing out – they also provide a community, even in the time of COVID. “One thing that we have really treasured through the five years is the relationships that we build with our participants and that they see us week in and week out, and they’ll tell us what they’re going through,” said Karen. “Some people have struggled with cancer, some people have struggled with losing their jobs, some people have been in and out of the hospital. And so, they tell us these things, and we can be here and hear them and see them and receive them, and this can be a safe place for them.” 

Pantry coordinator Karen Seth opens a box of green beans.

It’s Not Just Food 

At the backbone of Grace Fellowship’s food pantry is its volunteers. Though it takes just a few hours per shift, the work volunteers do at Grace and beyond is vital to food pantries staying in operation. They lift heavy bags of produce, protein, and grains after they’re dropped off by the Food Bank truck, sort produce into assembly lines to make sure a soft pear doesn’t end up crushed in a grocery bag below a heavier squash or melon, and hand out full bags to participants as they come down the line – which lots of volunteers say is the most rewarding part of their work. Many come week after week to serve their community. There’s no one-size-fits-all description for volunteers at the Food Bank and at our partner pantries; they are young and elderly, regulars and non-regulars, from all walks of life. Some are exclusively volunteers, but others both receive food assistance and volunteer. Take Rashmi, a future nursing student who first came to Grace Fellowship in 2017. 

Rashmi packs grocery bags for participants alongside other volunteers.

When Rashmi moved from Nepal to San Francisco, she was a high schooler with parents that each worked two jobs. Her neighbor used to share the food she received from Grace Fellowship with Rashmi and her family, and eventually Rashmi tagged along: “She took me here one day, and I signed up that day. It was my way of kind of being responsible for the household, since my parents both worked full time, two jobs.”  

The food and community Rashmi received from Grace Fellowship not only allowed her to help provide for her family, but also freed up her time and mental space to concentrate on her studies. “It’s just kind of like, ‘oh, one burden off my shoulders,’ in a way,” she said. “I can go about my week without having to worry about what to get for lunch or think about how much to spend, because budgeting is one of my big challenges right now.” Giving back to Grace Fellowship is important to her, too. “I look forward to coming here, then giving food to elderlies and I feel happy when I give them extra food because I know them, and they are using the food.” 

One of the other volunteers helps an elderly participant, Patricia, load a bag of groceries onto her walker as her small white dog jumps down to give space.  

“This place, it’s so nice,” said Patricia with a big smile on her face. “They’re so kind to you. They always have extra food and offer it. And they remember your name, and you just feel blessed.” 

 

Phillis & Lee: ‘Boring’ Until You Know Them

January 14, 2021

COVID-19 has brought tremendous attention to Food Banks. Newspapers nationwide included images of long lines of cars or people standing six feet apart waiting for food at food pantries in their top images of 2020. But something is lost in those images of people waiting for hours – the people.

Participants at our pantries are more than their circumstances.  They are people with families and friends, with jobs and hobbies, with hopes and fears, with sorrows and joys. And many of them – like Phillis and Lee – are full of surprises.

We first met Phillis (89) and Lee (81) in a line of cars waiting for groceries at the San Geronimo Valley Community Center’s Pop-up Pantry. They started coming to San Geronimo by way of the Community Center’s weekly senior lunch held on the same day as the pantry.

“We were friends with someone else who comes here. For weeks she kept saying you’ve got to come to the lunch, it’s great, you’ve got to come. Well finally we came,” explained Phillis. “We had lunch with her, and next door was the food pantry.”

Since coming to the pantry, they no longer need to spend money on groceries – a huge advantage considering almost half their income from Social Security goes to rent. Without it, Lee says, “we could survive.” Phillis pipes in, “but it would be very difficult.”

Despite their financial situation, they both say the real benefit of coming to the pantry has been the community.

“We are just so grateful for the San Geronimo Valley Community Center,” said Phillis. “We’ve met so many wonderful people, you can’t imagine.”

The Neighborhood Pantry: A Community Gathering

Food pantry coordinator greets participant

Before the events of 2020 neighborhood food pantries weren’t just the primary way the Food Bank gets food to those who need it—they were bustling, thriving communities. Regardless of if you were a volunteer or participant or both the pantry was a chance each week to catch up with friends. The farmer’s market-style meant not only that people chose the food they wanted, but that they were encouraged to mingle with their friends and neighbors before and after picking up their food.

“When you start talking to people, they may look old or they may look funny to you, but once you start talking to them, you just can’t imagine how much background there is, and just the lives they’ve led,” said Phillis. “When people say they are retired, you never hear their story.”

Lee agrees, “that’s so true. You think ‘boring’ until you know them.”

Lee and Phillis certainly were not boring, but they did have stories to tell—stories that went far beyond the pantry.

After talking to Phillis and Lee about why and how they started coming to the food pantry they mentioned they’ve only been married for three years. The two finish each other’s sentences constantly and have the banter of an old married couple, so you’d never guess it had only been three years.

Phillis said she was living in a veterans home in Yountville and “I needed a walking partner, and I heard him say he likes to walk.” Before she could say more, he chimed in, “it just grew.”

These are the kinds of stories you hear when you spend time at a pantry. At the Food Bank, our hope is food pantries will continue to foster this sense of community, and the food people receive will help to support the lives they want to lead—because everyone deserves to do more than just survive.

A Holiday Like No Other

November 19, 2020

For many, Thanksgiving is synonymous with three important things: family, gratitude, and food. Unfortunately, COVID-19 is forcing many of us to rethink what those things mean this year.

For one family, the global pandemic is a time to establish new Thanksgiving traditions and cook familiar dishes, even if they can’t gather everyone around the same table.

“I kind of have a large family and my mother – she is 85 now – was the cook,” said Irie, a Food Bank participant. “We would go over to her house for dinner. So that won’t be happening this year.”

Irie lives with his wife in San Francisco’s Bayview District. A few years ago, he and his wife were in a motorcycle accident – she broke her spine. After the accident, neither of them were able to work their construction jobs, so they rely on disability and they are regularly coming to the Pop-up Food Pantry at Cornerstone Church. Since Irie was a little kid, Thanksgiving has always involved turkey and dressing, plenty of cakes and pies, cans of cranberry sauce, and greens. This year is no different. He has a special baster that will inject the marinade right into the turkey he is planning to fry. For dessert, he is making a couple of sour cream pound cakes plus, “my mother and my wife want me to make a German chocolate cake, and I want to make some banana pudding blend.”

It’s an ambitious menu for a small Thanksgiving, but Irie inherited his mom’s love of cooking, and whatever they don’t eat they are planning to share.

Keeping Traditions Going

Last year, with more leftover food at the end of their Thanksgiving dinner than they knew what to do with, Irie and his family said, “Let’s just go and just make a bunch of plates and just take it out to the hungry while the food is still warm.”

They ended up giving away 10 plates of food to unhoused folks in their neighborhood.

“It just felt so good. We thought, ‘let’s try to feed 20 people this year’. So that’s what we’re gonna do,” said Irie. Even though they’ll have fewer family members around the Thanksgiving table this year, “we’re going to cook the food up, make 20 plates, and go feed 20 people.”

One of those plates will go to his mom so he’ll at least be able to see her from a distance. By the sound of it, Irie’s mom and anyone else getting a Thanksgiving meal from him this year are in for a treat.

A Food Bank Thanksgiving

Food and community are at the heart of what we do here at the Food Bank, making this is an extra special time of year for us. Despite family gatherings being scaled back or canceled altogether this year, we are still planning to distribute extra food this month to help our community make Thanksgiving as special as possible.

In fact, we will give away enough food for 1.4 million Thanksgiving meals, up from 880,000 last year. That includes more than 232,000 pounds of chicken and 1 million pounds of produce.

Finding Gratitude in 2020

Even if this will be a holiday like no other, we want to ensure our community can still enjoy a celebratory family meal next week, no matter what form it takes.

“I’m just really thankful to have this Food Bank because I’m sure it helps a lot of people, including me,” said Irie. “At the same time, it helps me to help others, and that’s what I really want.”

Students Volunteer During COVID | Leo’s Story

October 19, 2020

Volunteer after volunteer has stepped up during the COVID-19 pandemic. Prior to the pandemic, it took 1,200 volunteers each week to run our operations. Now, with new COVID-19 programming, it takes 2,000. That is an unprecedented number of new volunteers.

One of the volunteers is Leo, who is 11 years old and starting middle school this year. Leo’s mom, Amber, works at the San Geronimo Valley Community Center, and at the beginning of the pandemic, he started tagging along with her every week to volunteer at the Center’s Thursday Pop-up Food Pantry.

“I’ve just been coming along because I know that they need volunteers,” he said, adding jokingly: “and because she makes me.”

Leo and his mom have a good laugh over that. But despite any extra encouragement from Amber, Leo always has a good time when he volunteers.

“It’s pretty fun. I mean, it can get kind of exhausting because it’s really hot outside sometimes. But yeah, it’s pretty fun.”

A Strange School Year

For Leo, the Pop-up food pantry is not the only thing new in his life, he is starting middle school this year. And if middle school was not hard enough, he is doing it amid the pandemic.

“I’m excited, but I’m also not excited,” explained Leo. “I wish that I could actually start in the classroom in Middle School, but I’m going to have to be at home.”

Like many of his peers, Leo is navigating remote learning while trying to stay in touch with friends – a challenge many teenagers are currently facing.

At least he is not the only teen who volunteers at the pantry; there are several other students who regularly joined him on Thursdays in the summer. Though they aren’t his school friends, Leo says he likes meeting new people while helping out.

A Family Affair

The Food Bank has always encouraged young volunteers to join us, and we often see families volunteering together to give back while spending time together. This includes families delivering to seniors, families in our warehouses, and families like Leo and his mom, who volunteer at Pop-ups.

For other youths who are up for the hard work, it takes to pack bags and load trunks for several hours, “It helps a lot of people for the food pantry to have extra volunteers,” said Leo. “And even if you don’t like it, you can bring extra food home.”